PET-CO: Pet Supplies & Equestrian Supplies Worldwide - Terms

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Terms
 General terms/conditions.

1.  Our number one priority is to dispatch your products as fast as possible.
2.  Note, we cannot guarantee delivery times, although we will despatch your order to the appropriate country United Kingdom, or Internationally as fast as possible.
3.  In the unlikely event of any Union strikes or flight delays also any Custom checks which are beyond our control and acts of God we can take no responsibility.
4.  Any strike action by royal mail, which directly impacts on our delivery system, you will not be affected, on any large packages.
5.  We take none received parcels very serious. If after 14 working days, you have still not received your parcel, you will receive a full refund for the
product(s), the reason we ask you to wait 14 working days, is that we have to coordinate a full investigation with the carrier into this issue.
6.  Specially ordered items from our suppliers, cannot be returned, these will be items with a: Availability: usually dispatched within 2-3 days.
7.  Any parcels that are not delivered, due to a customers absence, will be charged, a second dispatch charge.
8.  Any products delivered to you damaged, or with manufacturing faults, must be reported to us, within 24 hours of you receiving your order.
9.  PET-CO prices, offers and items available on the Website are always subject to change. If we discover an error in the price of goods you have ordered we will inform you as soon as possible by email and give you the option of reconfirming your order at the correct price or cancelling the order altogether. If we are unable to contact you we will treat the order as cancelled.
10. Product alternatives can be sent, of the same specification and quality, but the appearance may vary.
11. Any items returned in less than perfect condition, you will be invoiced for the shipping costs, and we will return them to you.
12. All sizes, colours and page numbers are approximate, as we rely on third parties for that information.
13. Orders cannot be cancelled or altered in anyway, when we start processing your order.
 
PET-CO Ads. terms/conditions.

1.  This site contains material in the form of adverts submitted by third party advertisers and we accept no responsibility for the content or accuracy of such adverts nor do we make any guarantee of the contents of this site in respect of the existence or availability of anything advertised whatsoever.
2.  Those advertisers are responsible for ensuring that material submitted for inclusion on the site complies with all legal requirements, although acceptance of advertisements on the site is subject to our discretion, we do not accept liability in respect of any advertisements.
3.  The seller is responsible for gaining any photographers approval prior to forwarding photographs to PET-CO to use on the web site. We cannot be held responsible for any issues arising due to copyright protection on photographs.
4.  All photographs used on the web site must have the prior consent of the photographer.
5.  We accept adverts at our own discretion. PET-CO has a right to reject any adverts if feels does not comply with the terms and conditions of advertising. We do not have to justify our reasoning for the rejection of any adverts.
6.  No web site links will be accepted if the web site being linked to is a competitor to PET-CO in any way. If the web site being linked to offers, accepts, promotes or is associated with another web site that supplies pet /equestrian products from third party advertisers the web site link will be rejected.
7.  No duplicate ads.
8.  Note: We think animal welfare is very important, so if your thinking of purchasing a new Cat / Dog / Horse or Pony, please remember they can live for many years, they will need care and companionship, access to regular water / food & grooming, regular veterinary care. Just some of the things to remember, before purchasing your new addition.


Privacy Policy
.

1.  We collect information for the following reasons:
2.  Completion and Support of Current Activity
3.  All data collected on this website is for invoice and shipping only and will under no circumstances be passed onto any third parties.
4.  Some other companies pass on your details to third party representatives who may wish to contact you in the future regarding sales of related products.
5.  We do not sell, trade, or rent your personal information to third parties.

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